To make a new patient appointment all you need to do is give us a call! one of our fabulous front desk staff will get some information from you and then find a day that works for you to come in.

Some of our patients are referred by their physician but we do not require a referral for you to become a new patient with us. That being said if you are using insurance, and you want to become a patient with us you may want to verify with them that they do not require a referral in order to cover certain visits types.

We accept all major insurance policies. This includes both private policies as well as government/community policies. The policies we are most commonly asked about are Medicaid, Medicare, and Tricare and we accept all of those policies.

If you do not have insurance and are in need of financial assistance, we offer a sliding scale program. One of our case managers would be happy to help you apply in office. To assess your eligibility, click here to get a copy of our fee schedule.

Thats okay! All of our incoming first-time patients do a new patient appointment. During which we will assess for service needs and go over everything with you. Together you and your provider will collaborate and decide what services and treatments are right for you.

You will need to bring your ID/driver’s license and a copy of your insurance card if you are using insurance, and your list of any current medications you are taking including dosage and frequency. You will also need to make sure that you have completed your New Patient Packet that was emailed to you OR come 30 minutes early to your appointment to complete a paper copy in office.

a copy of our new patient paperwork can be found here.

No worries! If you’re having some trouble filling out your paperwork for any reason one of our patient navigators/case managers would be glad to help you complete it. You can come in any time before your appointment and let the front desk know what you’re here for and someone will call you back so you can complete it together.

Thats okay! It can feel overwhelming sometimes not knowing what to expect before appointments. One of our primary goals is to make sure you are comfortable and informed while also making sure we are giving you the best care possible. Initially there are a few questions in the new patient packet that ask about your mood lately as well general questions about your life experiences. When it comes to self-disclosure you get to choose what you are comfortable talking about, and this gives us an idea of how you’ve been feeling and ways that we might be able to help. You can always talk with your provider about your reservations and together find the best solution to make you comfortable.

Yes! Both our primary care providers as well as our psychiatric care providers are able to prescribe medications.

Yes, we treat children, but it is on a case-by-case basis. Our doors are open to anyone who may need our services and in the event your child needs specific services that we cannot provide we will direct you towards more targeted/appropriate resources.

If you feel as though you are having a crisis and need help talking through it and getting help you can call our 24/7 crisis hotline at (800) 375-5001 for immediate assistance. If you are having thoughts of harming yourself, please call 988 the suicide &crisis lifeline.

If you are having a life-threatening medical emergency call 911 or go to your closest local emergency room.

In the event that you need to cancel your appointment we do require 24-hour notice prior to your scheduled appointment. To see a copy of our cancellation agreement click here.